At O_Organico, we want you to be completely satisfied with your purchase. If for any reason you’re not satisfied, we offer a flexible refund policy.
Eligibility for Refunds
To be eligible for a refund, your item must meet the following conditions:
– The item is returned within 05 days of delivery
– The item is in its original condition, with all original tags and packaging intact
– The item has not been used or worn
Refund Process
To initiate a refund, please contact our customer support team at sadiyarafiq2024@gmail.com with your order number and reason for return. We’ll provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.
Refund Amount
You will receive a full refund of the purchase price, minus any shipping costs. Refunds will be processed within 5-7 business days after we receive the returned item.
Exceptions
Please note that we do not accept returns or refunds for:
– Final sale items
– Items damaged by the customer
– Items missing original tags or packaging
Changes to Refund Policy
We reserve the right to modify or update our refund policy without prior notice. Your continued use of our website constitutes acceptance of any changes.
Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at o_organico@yahoo.com